Answering Machine & Voice Mail Etiquette
Answering Machine and Voice Mail Etiquette simply requires the application of some common sense
when using these devices.
A little forethought will avoid misunderstandings and frustration.
Your Outgoing Message:
Keep your outgoing message on your device short yet polite
There should be no background music or other noise recorded
Look at it from the caller’s perspective:
What would they need to know if you are not available to talk to them?
When would you be back?
Who else could help them?
Check for messages immediately on your return
Return the call the same day; immediately if possible
Leaving Voice Mail Replies:
Don’t ask to be called back if you are merely conveying a simple message that does not require discussion
Leave your FULL name and a short message clearly
If you need to leave your number, do so slowly and clearly.
Repeat it once
You may also be interested in...
Cell Phone or Mobile Phone Etiquette
Tips on Telephone Etiquette
Kids Telephone Etiquette
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